I finally got my divorce from ADT on October 3. ADT had been taking money out of pocket for some time, and I was tired.
The fighting started when I noticed my mother's home security bill was relatively stable while mine grew. Even though it was a polygamous relationship, I wanted my share of respect.
So, I met Ackerman Security in 2018. With a lower price, I felt more fulfilled. Of course, ADT was jealous and had one of her children call me about the new affair. I told the ADT child that I had a new security partner. The child called Ackerman second rate.
I enjoyed Ackerman's comfort and respect until ADT bought the company. Nothing traumatic happened, and ADT promised not to raise my monthly payments, but ADT taking over a "second-rate" company left me puzzled. That is when Ring and I started dating and building our current relationship.
Ring has been easier to get along with mainly because they are more willing to talk, be supportive, and offer help. Even as I was packing my bags and leaving ADT after they took over Ackerman, I found ADT to be cranky, bureaucratic, and consistently looking out for its interest.
With Ring, I learned how to self-install the pieces that I wanted. ADT may have modernized its systems to mirror the Ring system. However, it doesn't matter; they should have been willing to share their new products and plans while we had trust. Sadly, even my confidence sank as I walked out of ADT's door—forever.
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