Criminals and scam artists are actively using stolen identity information to port your mobile phone number, or forward your phone calls and text messages. They do this by calling phone service providers. If you use Voice over IP (VoIP) phones then your voice phone portal accounts are also at risk.
Cyber criminals do this to steal your 2-factor authentication codes and text messages to get into your financial institution accounts.
- Learn signs that your phone may be hacked. If you notice your mobile phone showing "no service" or "emergency calls only," or you stop receiving phone calls and text messages even after you restart your phone, contact your mobile company to see if your account has been compromised.